A nurse is providing morning hygiene care for a client with Alzheimer's disease. The client becomes agitated. Which action should the nurse take?

• A. Be calm and offer some music to calm the patient.
• B. Raise voice to urgently complete care.
• C. Rush through procedures.
• D. Remove familiar items to reduce stimulation.

Answer: (A)

When someone with Alzheimer's becomes agitated during care, the priority is to lower arousal and provide reassurance. A calm, gentle approach helps the patient feel safe and in control. Speaking softly and slowly, giving simple instructions, and allowing extra time reduces confusion and fear. Offering familiar music can be a soothing distraction that helps redirect attention and cooperation during the task. In contrast, raising the voice or rushing through care heightens anxiety, and removing familiar items can worsen disorientation and distress.